You should hear one beep immediately and then another one a few seconds later. Hold down for a few seconds with a paperclip. This will send you through the original setting up steps you took when you initially set up your Smart Faucet. You will need to reconnect the device to the network by tapping the “Reconnect” button on your Devices screen. Please check your Wi-Fi router to ensure it is still functioning.
If your power goes out and you DO NOT have the supplied battery pack installed, you will not be able to use your Smart Faucet. Because most networks need power, your device may not be able to communicate to the Moen app or voice assistant. If your power goes out, the supplied battery pack will allow the faucet to work normally. If your Wi-Fi is working for other products, restart your Moen app and try again.” Did your device get disconnected? If your Wi-Fi is not working throughout your home, you will need to contact your internet provider. Not seeing your home Wi-Fi when setting up for the first time? If you are unable to find your home Wi-Fi in your list, please ensure your home Wi-Fi is working for other smart products in such as a computer or a television.
If this does not work, try resetting the control box. An unconnected device will be ready to establish a connection. Try unplugging the power cable, waiting for a few seconds, and then plugging it back in. If it has timed out, the blue and amber lights will no longer be flashing.
If you cannot see the device’s Wi-Fi connection in your phone’s network list, it has most likely timed out. Cannot find your Smart Faucet in your Wi-Fi list? The Smart Faucet will only be ready to establish a connection for five minutes after power up. Restart your device by taking a paperclip and hold down the reset button until you hear a single beep followed 3 seconds later by two consecutive beeps. If that does not work, the device may already have been connected to another network. The device should start flashing blue and amber on the faucet head. If your device is not flashing blue/amber, try unplugging the power cable and waiting a few seconds before plugging it back in. Is this your first time setting up your faucet and the blue and amber lights are not flashing? The Smart Faucet will only be ready to establish a connection for five minutes after power up. Most home networks that offer 5GHz will also have 2.4GHz – if this is an issue for you or you are not sure, please call your internet provider. Please note, if you are having trouble connecting on your 5GHz network, you will need to connect your phone to a 2.4GHz network during the device set up process. If your Wi-Fi is not functioning properly, please call your internet provider. Please ensure your faucet is connected to power and check that your home Wi-Fi is functioning properly. Cannot connect your Smart Faucet to Wi-Fi? It also refers to the Moen Smart Water app, also known as the Moen app or the Moen Smart Water Network app. This article includes detailed information on the Smart Faucet, also known as the U by Moen Smart Kitchen Faucet.
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